Job Description
This is an exciting opportunity to join Citizens Advice Doncaster’s advocacy service, supporting both Deaf and hearing people in Doncaster to ensure their voices are heard and their rights upheld.
The role focuses on statutory and non-statutory advocacy, supporting people to understand information, participate in decision-making, and navigate social care, health, and mental health systems. This role does not involve personal care.
You will provide advocacy support to Deaf and hearing people through a range of methods, including face-to-face meetings, online platforms, and email. You will attend meetings with professionals and ensure that Deaf people can fully access and understand complex information using British Sign Language (BSL), while supporting hearing people using appropriate communication methods.
Working hours are flexible, Monday to Friday.
Key Responsibilities
1. Provide advocacy support to Deaf and hearing people in Doncaster
2. Support people to participate in meetings with health, social care, housing, and other professionals
3. Help people understand information and contribute to decisions about their care and support
4. Represent individuals under statutory advocacy roles inclu...