Description
We are hiring a Facilities Coordinator to support the day-to-day operation of our Horsham office and wider regional sites.
You will play a key role in maintaining safe, compliant and well-run working environments, working closely with internal teams and external providers. The focus is on delivering consistent facilities services, managing maintenance and compliance, and supporting improvements to the workplace.
This role suits someone with facilities or workplace services experience who takes ownership, works at pace and is focused on service quality.
What you'll do
Facilities operations and service delivery
Act as the main point of contact for facilities matters across Benchmark offices
Support the Facilities Manager in coordinating third-party providers across cleaning, catering, M&E and workplace services
Log, track and escalate maintenance issues through to resolution
Maintain high workspace standards across sites
Compliance, health and safety
Support health and safety compliance, including inductions and ongoing monitoring
Maintain accurate records of certifications, compliance documentation and service reports
Coordinate first aider and fire marshal training
Support DSE assessments and workstation setup
Work with landlords and suppliers to ensure regulatory compliance
Vendor and stakeholder management
Coordinate external contractors and service providers, including CBRE
Obtain and review reports, quotations and remedial works
Build effective relationships with internal teams, landlords and suppliers
Projects and continuous improvement
Support workplace projects, office moves and ad hoc initiatives
Identify opportunities to improve service delivery, efficiency and workplace experience.
The knowledge, experience and qualifications you need
Experience in facilities management or workplace services
Understanding of building operations and service delivery
Experience managing suppliers and contractors
Knowledge of health and safety and compliance requirements
Strong organisation skills with attention to detail
Ability to prioritise workload and manage multiple tasks
Strong communication skills and stakeholder management
Desirable
Experience working across multi-site environments
Exposure to facilities systems, reporting tools or environmental data
Experience supporting projects or office moves
The base
You'll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.
We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there's a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station