Job Overview
We are seeking a dedicated and enthusiastic Porter to join our hospitality team. The ideal candidate will play a crucial role in ensuring the smooth operation of our establishment, providing exceptional guest services and maintaining a welcoming environment. The successful applicant will have bar experience and be reliable and trustworthy. This position is perfect for individuals who thrive in a fast-paced setting and possess a passion for hospitality.
Duties
* Greet guests upon arrival and assist with their luggage and belongings.
* Maintain cleanliness and organisation of public areas.
* Provide information about the hotel's amenities, services, and local attractions.
* Assist guests with inquiries via phone or in person, demonstrating excellent phone etiquette.
* Support housekeeping staff by delivering linens and supplies as needed.
* Collaborate with other departments to ensure guest satisfaction.
* Monitor the condition of the property and report any maintenance issues promptly.
Qualifications
* Previous experience in a hotel or hospitality environment is preferred.
* Strong guest service skills with a friendly and approachable demeanour.
* Multilingual or bilingual abilities are highly advantageous to cater to our diverse clientele.
* Excellent communication skills, both verbal and written.
* Ability to work flexible hours, including weekends and holidays as required.
* A proactive attitude towards problem-solving and a willingness to assist others. Join our team as a Porter and contribute to creating memorable experiences for our guests while working in an engaging and supportive environment.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 40 per week
Work Location: In person