Property Loss Adjuster
Permanent
£45,000 - 50,000 (DOE) + Benefits
North London area
The Client
My client a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. They help their clients to manage risk, operate their core business processes, transform.
The Role
As our next Property Loss Adjuster, youll handle a range of claims of varying complexity and value; and youll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, youll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment. This role is to cover the North London, Essex, Cambridge, Bedfordshire area.
What youll bring to the role.
Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
Process all invoices and approve estimates within 5 working days of receipt/agreement.
Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
Full completion of all prepared site notes templates and associated documentation within set SLAs
Ensure that the data contained in Cq is accurate at all times.
Assist in maintaining accurate management information by completing spreadsheets as necessary.
Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.
Work to ensure correct policy interpretation and validation.
Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLAs and formats.
Ensure files are up to audit standards at all times.
In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLAs
Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
Build good working relationships with clients and staff, internal and external to the company
Maintain an awareness of business opportunities and refer all identified opportunities to my client
Responsible for out of hours calls on a rota system.
Experience
High level of Property Loss Adjuster experience
Already hold or working towards recognized professional qualifications at a diploma level
Accuracy, attention to detail and an analytical approach
Strong verbal and written communication
Demonstrable experience of organizing and managing own workload is essential
Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
Whats Required
5 Grade A-Cs GCSEs or equivalent including Maths and English
Excellent time management to be able to work to short/changing deadlines.
Being prepared to work nationally on occasion with overnight stays.
Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Benefits
25 Days Holidays + BH
Reward platform discounts for over 800 retailers
Lease car salary sacrifice
Cycle to work Scheme
Life assurance x 4
Well being centre
Recognition programme
Paid fertility appointments
Fostering friendly employer
Development, training, and professional qualificati
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