A local government organization in Ellesmere Port is seeking a User Support Officer to provide first line technical support to users. The role involves managing service requests, ensuring timely updates, and operating within ITIL procedures. Candidates should have at least an NVQ Level 3 qualification in ICT or equivalent and be willing to pursue further service desk qualifications. This position offers an opportunity to contribute to a community-focused environment with a strong emphasis on service excellence. #J-18808-Ljbffr