Role Overview
Carry out repairs, maintenance, and installation work within social housing properties. The role involves working in both occupied and void properties, delivering high-quality joinery services while maintaining excellent standards of customer care, safety, and compliance.
Key Responsibilities
- Carry out responsive repairs, planned works, and void refurbishments within social housing properties
- Install, repair, and maintain items including doors, frames, locks, windows, kitchens, flooring, skirting boards, and staircases
- Ensure all works are completed to a high standard, in line with specifications and relevant building regulations
- Accurately diagnose faults and determine appropriate repair solutions
- Complete works in a “right-first-time” approach where possible
- Work respectfully and professionally in tenants’ homes, ensuring minimal disruption
- Communicate clearly with residents regarding work requirements and timescales
- Demonstrate awareness of asbestos regulations and work safely in older properties
- Accurately complete job reports, works orders, and any associated paperwork or digital records
- Report follow-on works, defects, or H&S concerns promptly
- Adhere to safeguarding policies and recognise potential vulnerabilities in tenants
Skills & Experience
- Proven practical experience as a Joiner / Carpenter, ideally within social housing or domestic maintenance
- NVQ Level 2 or 3 in Carpentry & Joinery, or equivalent practical experience (desirable)
- Asbestos Awareness training (desirable)
- Good problem-solving skills and attention to detail
- Full UK driving licence (essential)
- Willingness to undertake a DBS check
What we offer
- £38,480 per annum (£18.50 per hour)
- Company vehicle and fuel card supplied
- Uniform, PPE & mobile device supplied
- Contributory pension scheme
- 20 days + Bank holidays
- Life assurance
- Enhanced maternity, paternity, adoption leave and other family friendly policies
- Sureserve Benefits Hub, accessing over 1000 retail discounts
- Virtual GP service, available for employees and immediate family
- Employee Assistance Programme (EAP)
- Bike2Work Scheme
- EV Car Scheme
- Employee engagement events and “Employee Voice” programmes
- Strong opportunities for career growth and development
- “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
