Business Development Manager
Hours: Monday to Friday, 37.5 hours per week - Flexible start/finish times
Location: Office-based 1 day/week, Field-based 4 days
Salary: £45,000 - £50,000 DOE + Car Allowance + Mileage at HMRC rate + Commission Scheme
Role Overview
We are seeking an experienced Business Development Manager to drive growth in the ecommerce parcel and cross-border logistics sector, with a focus on markets including Asia, India, Australia and broader international networks. This role blends strategic opportunity identification with hands-on client engagement, social media interaction and cross-functional collaboration.
Key Responsibilities
* Identify and develop new strategic business opportunities within ecommerce parcel and cross-border logistics markets.
* Actively engage on social media platforms to share insights and build brand awareness within international networks.
* Collaborate with Head Office on social media initiatives to promote best practices.
* Maintain deep knowledge of the ecommerce, courier, and international export sectors.
* Proactively reach out to potential customers and effectively position a comprehensive portfolio of logistics services.
* Build and nurture new business relationships, converting leads into valuable commercial partnerships.
* Manage ongoing client relationships post-implementation, holding regular business reviews to strengthen strategic partnerships.
* Negotiate commercial terms with both new and existing customers.
* Support senior leadership in rolling out UK business strategies through case studies, presentations, social media content, and customer promotions.
* Educate internal teams on ecommerce sales trends and market intelligence to enhance overall commercial awareness.
* Represent the business at trade shows and industry events to network and gather market insights.
* Expand and maintain a network of providers, partners, and group businesses to facilitate cross-selling and collaborative opportunities.
* Stay informed on market trends and emerging consumer behaviors to anticipate changes and adapt strategies.
* Establish yourself as a thought leader in cross-border courier and mail logistics, sharing knowledge internally and externally.
* Become an expert user and advocate for internal business platforms to maximize stakeholder value and support sales efforts.
Experience & Skills Required
* Minimum 2 years' experience in business development within the courier, ecommerce, or international exports sector.
* Strong communicator with the ability to adapt messaging for diverse target audiences.
* Proven track record in managing complex, long sales cycles with effective selling techniques.
* Self-motivated, independent, proactive, and results-driven with excellent organizational skills.
* Detail-oriented with a commitment to excellence in brand positioning and client interactions.
* Demonstrates sound judgment, diplomacy, and the ability to handle sensitive information.
* Established network within ecommerce and courier customer segments.
* Proficient in social selling and digital engagement.
* Exceptional written communication skills.
* Comfortable with cold outreach and able to quickly establish rapport with prospective clients.
* Experience working in end-to-end logistics or courier roles preferred; candidates from large global courier organizations (e.g., FedEx, DHL) will not be considered due to differing business models.
If you are passionate about ecommerce logistics and are ready to drive growth in an entrepreneurial, dynamic environment, we want to hear from you!
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