Ogi is a leading Welsh telco with big ambitions. We’re a network builder and operator bringing full-fibre services to communities across South Wales. Our Ogi Pro brand provides everything from telephony to managed IT services, alongside our high-capacity wholesale network that spans the M4 corridor. Backed by multimillion-pound private investment, we’re proud to be an employer of choice in Wales, creating hundreds of jobs across four offices. Join a purpose-driven team with a culture rooted in innovation that’s shaping Wales’s digital future! We’re looking for a Customer Care Advisor to join our team and provide outstanding service at every stage of our customers’ relationship with Ogi. About you… If you’re naturally empathetic, a great listener and have a background in a customer-focused role, we’d love to talk to you! Whether you're an experienced customer service professional or a real people person with a willingness to learn, we encourage you to apply. We’re looking for people who have exceptional communication skills, are comfortable with handling objections, and are dedicated to quality service. If you're passionate about making a difference through excellent customer care, join our team to help bring Ogi’s products to life! We’re especially interested in candidates who: * Build rapport naturally and enjoy problem-solving....