Incident Response & Engagement Team Associate – Financial Conduct Authority
Division – Specialist Supervision
Salary - National (Edinburgh and Leeds) ranging from £43,100 to £64,600 and London £47,300 to £70,900 per annum (Salary offered will be based on skills and experience)
About The FCA
The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive.
We are pleased to be offering an exciting opportunity for a committed Associate to join the Incident Response and Engagement Team in the Technology, Resilience and Cyber Department (TRC) in the Specialist Supervision Division of the FCA. TRC works to ensure firms are resilient to operational disruptions to protect consumers and markets, and to build confidence in the effectiveness of technology that underpins financial services. The Incident Response and Engagement team leads on the FCA\'s response to operational resilience incidents (covering technology, non-technology, and cyber incidents) within the financial sector, as well as the department\'s engagement with domestic and international stakeholders on operational resilience topics.
What will you be doing?
* Support the FCA response to operational resilience incidents reported to us by regulated firms, including leading on supervisory interventions
* Support incident review process for operational resilience incidents using domain specific incident knowledge
* Provide upward reporting and updates on major incidents to the FCA Senior Leadership Team
* Support coordination of major incidents between the UK Financial Authorities, where there is significant consumer harm or market disruption
* Support the supervision teams with specialist knowledge in responding to and assessing firm\'s responses to operational resilience risks and incidents
* Maintain records of auditable quality of operational resilience incidents reported to the FCA
What you will get from the role?
In this role, you will contribute to the FCA\'s response to operational incidents impacting the resilience of regulated firms. You will work with a range of internal stakeholders within the FCA to ensure escalation and coordination between departments, and may work with other UK authorities (e.g., the PRA, HMT, NCSC). You will contribute to international and domestic forums, lead on scenario testing exercises with the financial services sector, and be involved in governance of incident management forums.
Which skills are required?
We are a Disability Confident Employer; disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.
* Prior experience of working using case management techniques and disciplines
* Prior experience engaging with stakeholders internally and externally
* Prior experience of reviewing, analysing and/or assessing information from various sources to make sound judgements
Essential
* Experience of working in the financial sector
* Experience across several technology & cyber resilience management domains / frameworks
* Good oral communication skills including clear and effective presentation to both internal and external audiences
* Good analytical capability with appropriate application of judgement and diligence; can demonstrate taking pride in work and ensuring it is of the highest standard
* Good interpersonal skills with evidence of team working, confidence and credibility, and an ability to interact effectively with a range of stakeholders
* Track record of being able to respond to fast moving incidents, including providing briefings to seniors
* Exposure to and understanding of resilience management frameworks (e.g. COBIT, NIST, ITIL)
* Good judgement and attention to detail, including under time pressure
Our Values & Diversity
We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.
Benefits Of Working At The FCA
* 25 days holiday per year plus bank holidays
* Hybrid working (work from home up to 60% of your time)
* Private healthcare with Bupa
* A non-contributory Pension of at least 8% of basic salary each month
* Life assurance of eight times your basic salary
* Income protection
We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle. We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares.
Application Support
We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter for discussion.
Useful Information and Timeline
* This role is graded as Associate – Level 8 – Regulatory
* This position will require Security Clearance (SC)
* Advert Closing Date: 14th September at 23:59
* CV Review/Shortlist: 16th September
* Competency Based Interview: W/C 22nd September
Your Recruiter will discuss the process in detail during screening; please notify if you are unavailable for any date.
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