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Sales and operations manager - uk

London
Truly Nuts Global
Sales operations manager
Posted: 15 September
Offer description

TRULY NUTS! is the world’s first flavoured, wild-harvested Brazil nut snack grown in the Amazon, powered by nutshells, and packed with purpose.

In a world of over-processed snacks and over-promised “green” labels, we’re a different kind of nut. Our Brazil nuts fall naturally from rainforest trees: no irrigation, no deforestation, no farming. We process them right where they grow, in a one-of-a-kind facility in Peru’s Amazon that runs on nutshell waste, not fossil fuels.

Inside that factory? A women-led team, many of them single mothers, earning 50%+ above minimum wage. Outside it? A growing network of reforestation and education projects funded by 25% of our profits, including a pledge to plant 1 million trees.


The Role

We are seeking an entrepreneurial and results-driven UK Sales and Operations Manager to drive our operations in the UK. Reporting to the Country Manager - UK and Europe, this role will be responsible for managing all customer relationships (new and existing), operations, and partnerships with suppliers. You will be tasked with finding, onboarding and driving new business growth, while ensuring operational excellence.


Key Responsibilities

* New Business Strategy
o Deliver new business growth and execute a market expansion strategy
o Manage and coach our newly appointed Sales & Operations Executive
* Business Development & Partnerships
o Identity, negotiate, and manage partnerships with customers, suppliers, and key stakeholders
o Drive customer acquisition and retention through innovative growth strategies
* Operations & Execution
o Ensure seamless supply chain and operational excellence, optimising for cost efficiency and scalability
o Implement a growth strategy and deliver against defined KPIs, ensuring high service quality and customer satisfaction
o Oversee logistics, compliance, and financial operations to align with KPIs
* Marketing & Brand Growth
o Build strong relationships and align with company marketing team
o Support the execution of marketing campaigns to strengthen brand awareness
o Leverage data-driven insights to optimise customer engagement and retention


Qualifications

* Bachelor's or Master's degree in Business, Management, or a related field. MBA preferred
* 3-5 years or more in new business development, ideally in food, FMCG, or start-ups
* Proven track record of securing new business in a high-growth business
* Excellent negotiation, new business capture and relationship-building skills
* Entrepreneurial mindset with the ability to thrive in fast-paced, ambiguous environments


What We Offer

* Opportunity to help shape and scale a high-growth food start-up
* Up to £60,000 per annum salary with performance-based incentives
* Dynamic, entrepreneurial, and mission-driven work culture


Our Core Values

* Be Accountable – Take ownership and keep others on track
* Think Different – Suggest new systems that improve workflow
* Elevate Others – Empower our agency partners to succeed
* Lead with Positivity – Bring clarity and calm to fast-paced projects
* Keep Thriving – Give your best and stay hungry to improve


What It's Really Like to Work With Us...

You can expect purpose with a dash of playfulness. We’re a small, passionate team who believe snacks can change the world, and we back that up with action. You’ll join a mission-driven, collaborative environment where ideas are welcomed, individuality is celebrated, and everyone has a stake in growing impact as well as a business. We work hard, laugh often, and never forget that being a little nuts is part of the job description.


How to Apply

As well as applying on LinkedIn, please send an email to Michael Barrett at michael [at] whitelionfoods.com, attaching your CV. Kindly also answer the following questions:

* How do you approach finding, engaging and delivering new business?
* How do you respond to ambiguity within the workplace?

We very much look forward to reviewing your application!

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