CLIENT SIDE ASSET MANAGER
Location: London / Hybrid
Salary: £60,000 – £75,000 (Guide)
Work Arrangement: Hybrid with regular site visits
The Opportunity
We are working with a residential developer / investor seeking a Client Side Asset Manager to oversee the mobilisation, performance and governance of managing agents across a portfolio of residential developments.
This is a client-side role focused on ensuring managing agents deliver high service standards, service charge budgets are robust, and developments are effectively mobilised and handed over into operational management.
The position offers the opportunity to work closely with development, legal and operational teams, providing oversight across new build and legacy schemes while acting as the key liaison with managing agents and management companies.
The Role
As Client Side Asset Manager, you will be responsible for overseeing managing agents across a portfolio of residential developments, ensuring effective mobilisation, strong financial governance and high service delivery standards.
* Lead on the tender process and selection of managing agents across new developments.
* Oversee mobilisation of managing agents prior to practical completion.
* Act as the primary client-side contact for managing agents across the portfolio.
* Review and challenge annual service charge budgets.
* Review year-end accounts and operational performance.
* Undertake regular site inspections across developments.
* Monitor service delivery standards and managing agent performance.
* Manage escalations relating to estate management and operational issues.
* Implement performance improvement plans where required.
* Lead on re-tender exercises where managing agent performance is not satisfactory.
* Oversee the handover from developer / contractor to managing agent.
* Ensure management company structures are established and operational.
* Work closely with internal stakeholders including development, finance and legal teams.
* Provide governance oversight of management companies.
* Support building safety and compliance-related matters.
* Liaise with consultants, contractors and managing agents.
* Provide strategic oversight of estate management across the portfolio.
* The Person
* We are seeking a commercially aware and operationally focused individual with experience working client-side, for a developer, investor or overseeing managing agents.
* You will be confident managing stakeholders, reviewing service charge budgets and challenging managing agents to ensure developments are operating effectively.
* This role would particularly suit:
* A Senior Block Manager moving client-side
* A Mobilisation Manager or Portfolio Manager
* A Developer-side Estate Manager
* An Asset Manager within residential developments
* A Client-side Property Manager overseeing managing agents
Skills & Experience
Essential
* Strong understanding of residential estate management
* Experience reviewing service charge budgets
* Knowledge of management company structures
* Experience mobilising new developments
* Strong stakeholder management skills
* Ability to manage multiple developments
* Excellent communication and organisational skills
* Experience conducting site inspections
Desirable
* TPI qualification
* Developer, investor or freeholder experience
* Building safety knowledge
* Experience mobilising large-scale developments
* Understanding of estate management governance