Better places, thriving communities.
Security Officer Role – Mitie
Location: Royal Berkshire Bracknell Clinic
Job Type: Full-time
Shift Rota: 2 Day Shifts, 2 Night Shifts then 2 Days Off (12Hour Shifts)
Company Description
Mitie was founded in and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.
1. Over 49, employees
2. + office locations
3. Thousands of customers across the UK
There's no limit to what you can achieve working at Mitie.
Company Values
Delivering the exceptional, every day
Our Purpose:Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise to Our People: A workplace where you can thrive and be your best every day.
Our Promise to Our Customers: A trusted partner creating exceptional environments, adding value every day.
Core Values & Culture
4. We are one Mitie
We work together to deliver a seamless, unrivalled service and support both customers and colleagues.
5. Integrity and Trust
These are at the heart of everything we do. We treat others with respect and represent the company with pride.
6. We go the extra mile
We solve problems, improve processes, and always keep our promises.
7. Diversity makes us stronger
We value different backgrounds and perspectives—everyone has a voice.
8. Customer-focused
We act as a trusted partner, putting customers at the centre of everything.
Key Behaviours
9. Knowledge of relevant security procedures
10. Excellent customer service
11. Strong teamwork
12. Health & safety awareness
13. Effective communication skills
Mitie is committed to building a diverse and inclusive environment where everyone can thrive.
Main Duties
14. Maintain a professional presence: determined, trustworthy, attentive, and approachable
15. Welcome clients and visitors warmly: Issue and manage ID badge's
16. Operate: Phones Emails IT systems CCTV Alarm systems Access control (doors and car park)
17. Monitor and respond to: Suspicious activity Potential criminal behaviour
18. Maintain control of incidents until emergency services arrive
19. Record, report, and escalate incidents to the Account Manager
Person Specification
20. Strong team player with a positive attitude
21. Ability to work independently
22. Previous security experience preferred
23. Flexible approach to working hours
24. Excellent customer service skills
25. Willingness to go above and beyond for clients and visitors
26. Strong written and verbal communication
27. Ability to remain calm under pressure
Knowledge & Requirements
28. Understanding of:
29. Health and Safety at Work Act
30. Criminal and Civil Law
31. Police and Criminal Evidence Act
32. SIA Licence - (Door Supervision or Security Guarding) – Essential
33. SIA Licence - Public space surveillance (CCTV) - Essential
Additional Information
34. Equal opportunities employer
35. Strong focus on diversity and inclusion
36. Commitment to employee growth and development
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10, - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .