Customer Support Advisor
We are looking for an outstanding customer service advisor to join a close-knit team of six people. You will be working with retail customers processing orders, repairs and enquiries within this busy and vibrant sales support department. You will only be dealing with business customers. This is a lovely modern office close to the main line station.
My client is the UKs largest manufacturer of bridal jewellery.They have been creating fine collections of handmade engagement rings, wedding rings, eternity rings and partnership jewellery since 1967. Today over 1,000 pieces of fine jewellery pass through their workshop every week. Each piece undergoes over 20 stages of development, with even the simplest rings passing through 12 pairs of hands in the 5 days it takes to make.
Their success lies in their fervent attention to detail and unrelenting passion for exceptional quality, design and service.
Key Responsibilities
1. Work as part of the customer service team
2. Customer liaison, processing enquiries, orders and communicate about their orders, including any delays or changes in delivery ...