We are recruiting experienced Support Workers to provide 2:1, 24-hour care for an individual with very complex mental health needs, including:
* Eating disorders
* High-risk self-harm behaviours (including ligaturing)
* Emotional dysregulation
* Potential requirement for physical intervention/restraint in line with Positive Behaviour Support (PBS)
Shift patterns are 12‑hour shifts, 10pm-10am. Night shifts required at present - may be opportunity for day shifts in the future.
Package
* Pay: £13.55 per hour (weekdays) | £13.70 per hour (weekends)
* Included: Holiday pay, sick pay, pension & mileage (30p per mile)
* Leave: 28 days annual leave
* Pay cycle: Monthly pay with annual reviews each April
* Hours: Guaranteed contracted hours
* Extras: Pool cars, Blue Light Card & refer-a-friend scheme
* Training: Full face-to-face induction, Care Certificate & ongoing development
* Support: 24/7 Employee Assistance Programme
* Culture: Company‑paid social events
Key Responsibilities
* Deliver safe, person‑centred, trauma‑informed support at all times
* Maintain constant observation and risk management where required
* Support with meal plans, routines, emotional regulation and daily living
* Respond appropriately to incidents of self‑harm or escalating behaviour
* Use de‑escalation strategies and approved physical interventions
* Complete accurate documentation, incident reports and handovers
* Work closely with clinical teams, family members and commissioners
Essential Experience
* Previous experience supporting individuals with complex mental health needs
* Direct experience with eating disorders and/or high‑risk self‑harm
* Confident working within PBS frameworks
* Willingness and ability to undertake physical intervention training
* Strong emotional resilience and professional boundaries
* Experience in 2:1 or 1:1 intensive support packages and/or NVQ Level 2 or 3 in Health & Social Care would be desirable
We want to hear from experienced, resilient, and committed to high‑quality care applicants.
Sponsorship is unavailable for this role and you must possess the right to work without sponsorship/switch.
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