Job overview
As a Clinical Systems Trainer, you will be a highly motivated individual supporting high-quality training and training media. You will have the ability to build effective working relationships at all levels. Experience in the production of e-learning would be an advantage.
We are looking for a highly motivated trainer capable of conducting training to a very high standard and managing attendees to ensure they learn at the best pace. The ideal candidate should possess excellent verbal communication skills, as training is conducted both face-to-face and virtually online. They must also have a competent level of experience with Microsoft products and digital systems, such as MS Teams.
This is a one-year fixed-term contract based at St Bernard's Ealing Broadway and other locations within Ealing, Hounslow, and Hammersmith & Fulham. The primary focus is on supporting MINT services, but additional duties may involve supporting other services as needed. Occasional travel to Broadmoor may be required.
Main duties of the job
The successful candidate will be comfortable working on their own initiative but also be a good team player. You will have strong planning and organizational skills, ensuring training meets the needs of the departments and organization. As part of the clinical systems training team, you will create relevant in-house training programs and resources for staff, select the most appropriate training methods and activities, perform needs assessments to identify knowledge gaps and areas for improvement, and provide vital information about training sessions and available training. You will liaise with management and service to create training plans and bespoke training as required through the Learning Needs Assessment.
Working for our organisation
Our Team is very small and we all work very well together.This vacancy would suit someone who has the ability to support various levels of staff working within a very close-knit training team. We support each other throughout any changes or training required
Free parking for staff is available on site as well as a subsidised staff restaurant which is open 7am-11pm 7 days a week.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
1. Qualified to degree level or NVQ Level 4 or equivalent skills, knowledge or experience in a relevant field.
2. Track record of continuous professional development
Desirable criteria
3. Recognised Teaching Qualifications
Experience
Essential criteria
4. Knowledge of S1 and RiO
5. Able to make clear presentations which engage the audience and effectively deliver the message and training to audiences with differing levels of understand and needs
6. Experience in developing, designing and tailoring training materials to engage learners and meet agreed programme learning outcomes
7. Substantial experience in working with Clinical Information Systems
8. Demonstrable experience in the use of Microsoft office applications
9. Be proactive always looking ahead at future activities, projects and events and anticipating needs, problems and possible outcomes.
Desirable criteria
10. Experience of system testing
11. Experience using captivate/Storyline
12. Knowledge of clinical and administrative processes in use across an NHS trust including patient clinical pathways
13. Knowledge of Rio & SystmOne in Mental Health / Community