Job Title: Lettings Assistant
Location: Canary Wharf
Salary: £23,000 per annum
Job Type: Full-Time, Permanent
Job Description:
We are seeking a dynamic individual who is outgoing and reliable to be our Lettings Assistant in Manchester.
As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords.
We have a fantastic team and great company culture, which, of course, we feel is key when joining.
Key Responsibilities:
* Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
* Conduct property viewings for prospective tenants across multiple cities
* Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
* Assist in the preparation of tenancy agreements, contracts, and other documentation.
* Provide excellent customer service, responding to queries via phone, email, and in person.
* Support with marketing rental properties through various channels, including online platforms and social media.
* Help with tenant referencing and ensuring compliance with relevant regulations.
* Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
* Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
* Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
* Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.
Key Requirements:
* Full UK driving license
* Previous experience in the lettings or property industry is desirable but not essential.
* Experience with short-term lets or hospitality would be beneficial.
* Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
* Strong organizational skills and the ability to manage multiple tasks effectively.
* A proactive, customer-focused approach to work.
* Knowledge of relevant regulations within the lettings industry is a plus.
* Ability to work independently and as part of a team.
* A flexible and adaptable attitude to work.
What We Offer:
* A competitive salary of £23,000 per annum.
* Opportunities for career development and progression within a growing company.
* A supportive and dynamic work environment.
* Travel expenses covered when visiting properties outside of Manchester.
If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!