This range is provided by VPZ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
This is a fantastic Edinburgh based opportunity for someone looking to work in an exciting, and rapidly growing industry.
VPZ is the UK’s number one vape retailer. Since opening our first store in Edinburgh, we've expanded to over 190 locations across the UK and we're not stopping there. We are known for setting and driving the standards within the vape industry, this is a great time to join us as we continue to grow.
About the Role
As our Operations Manager, you’ll take ownership of the operational function across the business, ensuring everything runs smoothly, effectively, and efficiently. From streamlining processes to managing stakeholders and delivering projects, you’ll be right at the heart of what makes our business tick.
5 days on site required at our Head Office in Newbridge, Edinburgh.
Key Responsibilities
* Provide day-to-day operational oversight, ensuring seamless execution of business processes.
* Prioritise and manage multiple workstreams with a clear focus on outcomes and deadlines.
* Collaborate with key stakeholders across departments to drive alignment and operational improvements.
* Lead cross-functional projects from inception to completion, ensuring clear goals, timelines, and measurable success.
* Identify and implement opportunities to improve systems, workflows, and resource management.
* Monitor performance metrics and produce reports to support data‑driven decision making.
* Support retail operations (experience in retail is a plus) and contribute to customer experience improvements.
What We’re Looking For
* Proven experience as an Operations Manager, Business Analyst or Project Manager.
* Strong organisational skills with the ability to multitask and manage competing priorities.
* Excellent communication and stakeholder management skills.
* A confident decision maker with the ability to influence and inspire others.
* Demonstrated experience leading projects through to successful completion.
* Retail or consumer facing industry experience is highly desirable.
* Proactive, solutions‑focused mindset with attention to detail.
Please ensure you apply with an up‑to‑date CV.
Applicants must be 18 years old or above, any subsequent job offer is subject to pre‑employment screening checks.
Referrals increase your chances of interviewing at VPZ by 2x.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management
Industries: Retail and Manufacturing
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