Internal Sales Specialist – Part Time
Salary dependent on experience
Part Time 15 – 18 hours per week, flexible on days
Onsite – Luton
An exciting position for an Internal Sales Specialist, designed to enhance sales growth by improving order frequency, volume, or the range of products used. This proactive telesales role involves engaging with ‘non-focus’ customers to follow up on sales gaps, trends, and future on-going product requirements.
Responsibilities:
Telesales: Internal Sales Specialist
1. Pro-actively engage by phone with B category accounts with regards to; Drive Sales growth gaps (identified using the Sales-i CRM system)
2. Increase sales volume and range of products used (cross selling) and sales trends
3. New product launches
4. Marketing campaigns
5. Samples forwarded to non-focus customers to ensure receipt, relevance/suitability and establish next steps and timelines
6. Quotations to ensure receipt and establish customers desire as to how to proceed
7. Proactively contact non House Account Filter Customers.
8. Actively update CRM system
9. Actively and frequently engage with the field-based sales team
10. Engage with customers regarding market research and feedback
11. Develop call schedule and record call content using Sales-i CRM system
12. Ensure customer requests highlighted during telephone calls are followed and actioned e.g. samples, literature etc
13. Provide regular reports on customer feedback and requirements to both sales management and field based sales teams.
14. Present evidence of measurable sales success
Sales Administration: Internal Sales Specialist
Ensure that sales administrative support is provided to the wider business, including:
15. Telephone enquiries
16. Sample processing
17. Entering orders onto Operations
Essential Skills / Experience: Internal Sales Specialist
18. Be a self-starter with proven telesales experience
19. Have knowledge of and be comfortable working with Procurement Managers etc.
20. Be driven by targets and have a passion for growing the business
21. Be comfortable cold calling and using tools to get to the right person
22. Confident using CRM systems and Microsoft packages
23. Work well both individually and as part of a wider team
Response Personnel, an independently owned company and experts in recruitment since 1997.
Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors.