Overview
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday‑night feast, a post‑gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About This Role
We are looking for a senior product leader to head up our new Network Optimisation product pillar. This role involves owning the vision, strategy and execution for critical systems that manage the interaction of supply and demand, courier payments and assignments, and the accuracy of estimation models. In this role you will approach this domain as an integrated network where all components must work together to achieve reliable, efficient and scalable outcomes. A key focus will be to drive the adoption of unified, shared services and systems to replace fragmented setups, thereby ensuring consistency, faster innovation and improved network performance globally.
Location: Hybrid – 3 days a week from London office & 2 days working from home. Reporting to: Senior Director of Product.
Key Responsibilities
* Develop a cohesive product strategy that aligns all optimisation levers (Pay, incentives, forecasting, shift planning, supply/demand shaping models) into an orchestrated system delivering optimal network outcomes.
* Lead the migration toward singular, shared services for core optimisation domains, reducing duplication and complexity while improving global scalability.
* Manage product ownership across three core teams, treating each area as part of a network optimisation system whose combined performance matters most.
* Guide a team of Senior PMs and engineers while engaging closely with leadership, operations and regional stakeholders to ensure global alignment and adoption.
* Build a robust experimentation culture, enabling data‑driven improvements across dispatch, incentives and forecasting.
* Ensure systems operate at scale with high reliability, as they underpin the core delivery promise to customers, couriers and partners.
* Drive improvement in key network optimisation metrics, including On‑Time Delivery, Courier Wait Times, Offer acceptance and reliability rates, Forecast accuracy, Dispatch efficiency, Pay fairness and engagement measures, overall delivery reliability and cost efficiency.
* Play a critical role in ensuring our network continues to be a competitive advantage for the business and a trusted system for all stakeholders.
What will you bring to the team?
* Extensive product management experience, including senior leadership roles.
* Proven ability to manage large‑scale optimisation, logistics or marketplace systems.
* Strong technical fluency, with the ability to lead cross‑functional discussions with data science, engineering and operations.
* A track record of building unified platforms or shared services across fragmented environments.
* Exceptional stakeholder management, strategic thinking and team leadership skills.
Culture at JET
Our teams forge connections internally and work with some of the best‑known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It’s a competition for something incredibly valuable – our customers’ choice. Each time a customer decides where to order, they’re picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, decision and innovation. We perform consistently and brilliantly, surpassing the competition and earning our customers’ loyalty again and again. Fun, fast‑paced and supportive, the JET culture is about movement, growth, helping one another succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer‑first culture that keeps us one step ahead of competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more JET journeys.
Are you ready to take your seat? Apply now!
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