HGV Workshop Technician / Heavy Recovery
Blackpool Depot
Job Purpose
Responsible for fixing problems associated with Customer and Company vehicles. To perform preventive maintenance on vehicles, such as oil change, tyre, rotation and other tasks to prevent premature wear and tear.
Contribute towards the health and safety of all employees under direct management.
Deliver a high level of customer service on behalf of all work providers and in a safe and professional manner.
This position will require out of hours and overtime.
Key Responsibilities and Accountabilities:
To be able to use or source various diagnostic tools and procedures to determine the root cause of problems
Using hand tools and astute observation, to determine the cause of the issue
Correcting defects required
Welding to fix problems
To have extensive knowledge of a variety of service schedules for many makes and models of vehicles.
Keeping the garage stocked with basic items such as fluids, filters and other commonly used items
Good communication with regular customers in order to resolve issues
Assemble and fit parts
Maintain tools to ensure safe and efficient operations
Determine what materials and equipment are needed for a given job
Carry out daily maintenance and safety checks on vehicles and on board equipment, or such other checks as may be required by statute, or as instructed
Drive the Company vehicles specified by your Manager, giving due regard to other road users, and comply at all times with the current statutory vehicle and road traffic regulations
Provided a rapid response to stranded motorists
Effect road side repairs
Give assurance to vulnerable drivers, general motoring advice and customer support
Provided workshop repairs to get customers back on the road in the shortest time possible
Assist with loading and off -loading of customers vehicles as necessary, signing for loads where applicable
Assisting with the loading and off loading of vehicles at the Companys premises
Complete worksheets and other records daily as required
Carry out other duties as may reasonably be associated with your position, are within your capabilities and competence normally carried out in the course of the Companys business
Key Requirements:
Excellent knowledge of various makes and models of vehicles
To be reliable, adaptable and flexible to work demands
Requires good communication skills
Monday to Friday 08.00 until 17.00
Due to the Companies variable workload you will be required to be on call
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