Trade Counter - Warehouse - Counter balance Location: Basildon Salary: £28,400 per annum performance bonus Hours: Monday to Friday, 7:00 am – 4:00 pm Are you an enthusiastic and customer-focused professional with experience in a warehouse environment preferably with a counterbalance licence? Our client, a well-established specialist merchant, is seeking a Trade Counter Assistant to join their busy team in Basildon. This is a fantastic opportunity for someone who thrives in a hands-on environment and enjoys building relationships with both trade and retail customers. What you’ll be doing: * Serving customers at the trade counter, confidently promoting products and services. * Processing orders, sales, and credits accurately and efficiently. * Delivering outstanding customer service both face-to-face and over the phone. * Supporting warehouse operations including picking, packing, and loading orders, use of a counterbalance forklift. * Maintaining high standards of presentation, housekeeping, and merchandising. * Assisting with cash handling, banking, and administrative tasks. * Ensuring compliance with health & safety and company processes. What we’re looking for: * A proactive, customer-oriented approach and great communication skills. * Previous experience in a trade counter, builders’ merchant, or similar retail environment (preferred). * Strong organisational and IT skills, including MS Office. * An FLT licence would be an advantage but not essential. * Team player with a can-do attitude and willingness to support across departments. What’s in it for you: Competitive salary performance bonus Monday–Friday working hours (no weekends!) Supportive, friendly team environment Opportunity to develop within a growing company Interested? Apply today to join a company that values hard work, teamwork, and great customer service