Hollister Co. - Assistant Manager, Shepherd's Bush (Westfield London)
Full-time
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites such as abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, educational and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.
Role Overview
The Assistant Manager role combines business strategy, operations, creativity, and people management. Key responsibilities include driving sales through business analysis and excellent customer service, overseeing daily store operations, executing floorset updates, styling, and product knowledge, as well as recruiting, training, and developing team members. The role emphasizes creating an inclusive environment for both team and customers, with opportunities for growth within the organization.
Key Responsibilities
1. Customer Experience
2. Driving Sales
3. OMNI Channel Fulfillment
4. Store Presentation and Sales Floor Supervision
5. Store & Stockroom Operations
6. Staffing, Scheduling, and Payroll Management
7. Training and Development
8. Communication
9. Asset Protection
Qualifications
* Bachelor's Degree or one year of supervisory experience in a customer-facing role
* Fluency in English
* Strong problem-solving skills
* Inclusion & Diversity Awareness
* Ability to thrive in a fast-paced environment
* Team building skills
* Self-starter attitude
* Results-driven mindset
* Multi-tasking ability
* Fashion interest and knowledge
Benefits
As an Abercrombie & Fitch Co. associate, you’ll be eligible for various benefit programs including:
* Quarterly Incentive Bonus
* Paid Time Off
* Indefinite Contracts
* Paid Volunteer Day
* Merchandise Discount
* Private Medical Insurance
* Life and Disability Insurance
* Associate Assistance Program
* Paid Parental and Adoption Leave
* Pension Plan with Company Match
* Training and Development
* Career Advancement Opportunities
*Pending completion of 90-day probation period.
Follow us on Instagram @LIFEATANF. All job offers are conditional upon the applicant completing applicable work visa formalities. Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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