Location: Wakefield Contract: Permanent Salary: £26,765 You will act as a member of the Investigations Directorate, providing a full administrative support service to Investigation Managers, Investigation Team Leaders and Investigators in their dedicated office whilst also providing administrative support nationally as and when required. You will be responsible for carrying out the document management function of updating and maintaining the case management system in independent investigations. You will maintain local and national spreadsheets as directed. You will also draft correspondence, monitor witness appeal mailboxes and maintain performance management records. Acting as first point of contact to callers for Investigations when appropriate, you will liaise with outside agencies and aggrieved parties whether by telephone, e-mail or post and ensure they are dealt with promptly, efficiently and courteously. For more information, please see the IOPC recruitment website.