Our client, a leading global supplier for IT services, requires CNI Monitoring SME (SC Cleared/SC Eligible) to be based at their client's offices either in Warwick/Wokingham, UK.
This is a hybrid role - you can work remotely in the UK and attend the Warwick/Wokingham office 3 days per week
This is a 6+ month temporary contract to start ASAP
Day rate: Competitive Market rate
Key Responsibilities
Provide expert technical knowledge on monitoring solutions, including BMC, BHOM, and TSOM
Oversee IT infrastructure monitoring, troubleshoot issues, and ensure optimal performance and availability of services
Key duties include configuring and managing BMC monitoring tools, analysing system alerts and events, implementing monitoring frameworks, and supporting incident and problem management processes within the monitoring environment
Serve as the primary point of contact for expertise in monitoring solutions
Set up, configure, and maintain BMC monitoring systems and related integrations
Continuously monitor, assess, and resolve issues based on alerts and events generated by BMC tools
Service Model Development: Design and manage service models to understand the dependencies and health of IT services
Incident & Problem Support: Collaborate with IT operations teams to investigate and resolve incidents and issues related to monitored systems
Continuous Improvement: Identify opportunities to improve monitoring capabilities and streamline IT operations
Prepare for and ensure completion of all required audits
Key Requirements
Essential Skills:
Familiarity with BMC, BHOM, and TSOM monitoring tools is beneficial but not mandatory
Able to work as part of a team to manage technical deliverables and change management; engaging with Application and Infrastructure teams to ensure alignment and resolve issues
Desirable Skills:
Strong understanding of monitoring tools, operating systems, intrusion detection systems (IDS), and network security principles
Good grasp of network protocols, security best practices, and common cyber attack vectors
Special Working Conditions
Required to travel to office for Adhoc requests
Due to the volume of applications received, unfortunately we cannot respond to everyone.
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.