Posted: 25 May
The role
An exciting opportunity join a market leading drainage manufacturerDo you have experience with Merchants, Buying Groups and Contractors?About Our Client
Our client is a leading UK manufacturer of clay-based building products is seeking a dynamic Key Account Manager to manage and grow relationships with major merchant groups, distributors, and specification partners. This is a strategic commercial role focused on driving revenue, strengthening market presence, and delivering exceptional customer experience across a diverse client base.
Job Description
Account Management & Growth
Manage and develop relationships with major national and independent merchants, distributors, and key buying groups.Implement structured account plans to increase product penetration, market share, and profitability.Conduct regular account reviews, performance analysis, and forecasting to ensure sustained growth.Identify cross-selling and upselling opportunities across the clay drainage, infrastructure, and building solutions portfolio.Business Development
Target new strategic accounts within construction, civils, utilities, and infrastructure sectors.Work with specification teams to ensure products are included in relevant projects and frameworks.Monitor market trends, competitor activity, and customer insights to inform commercial strategy.Commercial Strategy & Performance
Negotiate pricing, rebates, agreements, and terms with key accounts in line with commercial guidelines.Collaborate with internal teams including technical, operations, and supply chain to ensure service excellence.Provide accurate sales forecasting, pipeline updates, and performance reporting.Customer Support & Engagement
Deliver product training, presentations, and technical support to customer teams.Attend industry events, exhibitions, and customer visits to represent the business professionally.Resolve customer queries and service issues promptly to maintain strong relationships.The Successful Applicant
Proven experience as a Key Account Manager within building materials, construction products, civils, or related industrial sectors.Strong commercial acumen with experience managing major merchants or distributor accounts.Excellent negotiation, presentation, and communication skills.Ability to build long-term partnerships and manage varied stakeholder groups.Comfortable working autonomously and making data-led decisions.Full UK driving licence with flexibility for national travel.What's on Offer
Competitive package depending on experience
