Job Title: Business Development Executive
Reports to: Manager / Head of Business Development
Type: Full-time
Position Summary
The Business Development Executive supports the organisation’s commercial activities by assisting with lead qualification, market intelligence, and early-stage client interactions. Working closely with the Marketing team and a Business Development Manager (BDM), this role ensures that outbound campaigns, inbound enquiries, and strategic opportunities are effectively qualified and progressed through the early stages of the client journey.
This is a developmental position aimed at preparing the individual for future progression into a Business Development Manager role once they demonstrate the capability to independently manage strategic relationships.
Roles & Responsibilities
* Review and qualify leads from outbound campaigns and inbound enquiries.
* Conduct initial research on prospects to support qualification and strategic fit assessment.
* Log, update, and maintain lead and opportunity data within the CRM to support visibility and follow-through.
* Document client needs, objectives, and technical considerations for internal review.
* Monitor market developments, competitor activity, and industry trends to support outbound strategy.
* Ensure prospects receive a professional and seamless early-stage experience.
* Provide increasing support in more complex qualification activities and account mapping as experience grows.
* Develop outbound prospecting skills to identify and initiate conversations with potential clients.
Key Performance Objectives
* Support Marketing and BDMs by processing, qualifying, and organising leads generated from outbound campaigns and inbound channels.
* Develop an understanding of the full client journey to ensure prospects and partners receive a consistent, high-quality experience.
* Learn how to identify strategic opportunities by understanding client needs, potential product requirements, and the organisation’s capabilities.
* Maintain accurate CRM data and assist BDMs with preparing materials for discovery sessions, proposals, and follow-up activities.
Key Performance Indicators (KPIs)
* Accuracy and completeness of prospect records and reporting.
* Positive feedback from prospects and internal stakeholders regarding responsiveness and service quality.
* Demonstrated growth in prospect-management knowledge and capability.
* Successful development towards managing independent prospect or account responsibilities.
Essential Attributes
* Strong understanding of the organisation’s value proposition and service offering (to be developed in role).
* Strategic and logical approach to problem solving.
* Professional, client-focused, and personable.
* Excellent communication and interpersonal skills, with the ability to work effectively across all levels internally and externally.
Qualifications / Certificates / Licences
* Professional development courses in client management or project management (optional).
Desirable Attributes
* Commercial awareness or interest in pricing, margins, and long-term client value.
* Interest in sectors such as healthcare, technology, or manufacturing (advantageous but not essential).
* Ability to balance multiple early-stage opportunities and deadlines.
Software Knowledge
* CRM Systems (e.g., Salesforce, HubSpot): Basic to Intermediate
* Microsoft 365 (Word, Excel, PowerPoint, Teams, Outlook): Intermediate
* Project / Collaboration Tools (e.g., Smartsheet, Trello, Monday.com): Basic to Intermediate
* Data Entry & Reporting Tools: Basic