A water services provider in England is looking for a Service Assurance Manager to shape reliable digital services. This hybrid role demands expertise in service design and transition, focusing on operational readiness and observability. The candidate will lead a team, ensuring high standards for service delivery, while influencing cross-functional collaboration. With a competitive salary around £70k, and attractive benefits including healthcare and a pension scheme, this role is pivotal in enhancing the quality of service for millions of customers. #J-18808-Ljbffr