Income Collection and Recovery Compliance Assistant required for busy Social Housing provider in Coventry..
Starts ASAP 12 weeks with Possibly extension. To provide a high quality income compliance and collection service on all areas related to income collection and recovery.
Provide an effective debt collection service relating to former tenancy arrears, and other debt
Administer processes relating to former tenancy credit balances
Complete court and other related paperwork connected to the enforcement of debts
Maintain high quality records in relation to detailed case histories, ensuring that records are maintained to allow automated and other IT processes to function effectively
Create standard performance and task related reports as directed for all income related functions inclusive of effective minute taking when required
Work with external collection agencies and other bodies to maximise income recovery
Essential Experience :
* Excellent numeracy, literacy and communication skills
* Ability to write effective business communications, including
bespoke letters to customers
* Ability to prioritise own workload and adapt to changing
demands
* Previous experience of office administration
* Educated to GCSE level or equivalent
* Good IT skills including Microsoft Word and Excel
* Ability to travel to meet the requirements of the role.
RATES per hour : 13.58 PAYE per hour, 18.67 Ph UMBRELLA.
Office location - Coventry - onsite for first few weeks,, hybrid after, 2 / 3 days in the office.
36.25 hour working week - likely to be 9-5
Start date - ASAP - ideally end of Jan. It will be doing the transactional side to help the team in a really busy period. Strong PC, good attention to detail.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy