Overview
To provide assistance to the radiologists, radiographers and clerical staff, by undertaking various tasks throughout the Breast Imaging Service. To participate in the West Sussex Breast Screening Programme by undertaking a range of delegated clinical and clerical related duties. Providing client care of the highest quality, at the base unit, West Sussex Breast Care Centre, Worthing Hospital and at St Richards Hospital, Chichester. To work as part of a multidisciplinary team to provide the highest standards of patient / client care for the women of West Sussex.
Responsibilities
* Establish and maintain effective communication with individuals and groups, developing appropriate methods of communication relevant to particular client groups, recognising verbal and non-verbal methods of communication.
* Have an understanding of the concerns and anxieties of women attending for symptomatic mammography and follow up assessment, and provide appropriate levels of reassurance.
* Recognise and deal appropriately with women or patients who may occasionally be angry or aggressive.
* Attend staff meetings to receive information and feedback.
* Deal with verbal complaints at a local level, and refer unresolved or written complaints to the designated individual.
* Assimilate information gained from observation and use this to adapt procedures for client and patient management.
* Ability to assess and knowledge of how to proceed when faced with discrepancies between NBSS system and paperwork.
* Organise own workload and participate as required in the general departmental duties assigned to each member of staff.
* Pro-active in ensuring timely completion of tasks (stock control).
* Structured workflow plan when working in the hub in the base unit.
* To organize and maintain clinical stocks in within screening clinical rooms.
Core Competencies
* Analytical and Judgemental skills
* Planning and Organisational skills
About UHSussex and values
At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our staff work together towards a common goal – to always put our Patient First. We are a Disability Confident Employer (Level 2) and a Veteran Aware Trust. We emphasise a Wellbeing Programme for staff, including flexible working where possible, to support work life balance.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope you are choosing UHSussex for a long and fulfilling career where you can see the difference you make and feel valued for all that you do.
Application and accessibility
Please see the applicant information pack and accessibility details at the following resources: https://apps.trac.jobs/accessibility?_ts=1 and https://www.uhsussex.nhs.uk/resources/candidate-information-pack
Candidate information: We look forward to receiving your application and the start of your journey with UHSussex.
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