Regional Quality Manager - North West
Salary: £55,000 + Monthly Car Allowance + Benefits
Hours: Full Time | Permanent
Location: North West with occasional travel further afield
About the Role of Regional Quality Manager
We are seeking an experienced and motivated Regional Quality Manager to ensure and maintain exceptional standards of care across our group of care homes. Predominantly based in the North West, this role will also involve occasional travel to other regions, depending on operational needs.
You will work closely with the operations team, home managers, and care staff to foster a culture of excellence, continuous improvement, and resident satisfaction. From conducting audits to supporting managers in regulatory compliance, your expertise will help drive consistently high-quality outcomes for residents.
Key Responsibilities for the Regional Quality Manager
1. Develop and deliver strategies to elevate service quality across multiple homes.
2. Conduct regular audits and assessments to ensure compliance with regulations, policies, and best practice guidelines.
3. Identify areas for improvement and implement corrective actions.
4. Support and mentor managers in delivering quality initiatives and care plans.
5. Provide training and guidance on quality standards and procedures.
6. Stay informed on industry trends, regulatory changes, and best practices.
7. Assist managers in preparing for inspections and audits.
8. Investigate incidents or complaints and take steps to prevent reoccurrence.
About You
9. Proven experience in a similar role within the healthcare or care home sector.
10. In-depth knowledge of CQC regulations and compliance requirements.
11. Strong leadership, communication, and relationship-building skills.
12. Excellent problem-solving abilities and a proactive approach.
What We Offer for the Regional Quality Manager
13. Comprehensive induction and ongoing training programme.
14. Opportunities for career development and progression.
15. Monthly car allowance.
16. 25 days annual leave plus bank holidays.
17. Employee Assistance Programme.
18. Blue Light Card membership (enrolment fee reimbursed).
19. Paid DBS disclosure.
20. Recognition for your contribution within an award-winning care provider committed to responsible, values-driven care.
If you're passionate about driving quality in care and want to join a forward-thinking organisation that puts both residents and staff at the heart of everything it does, we'd love to hear from you.
Please contact Amanda at Time Recruitment or apply below