What You Can Expect :
Monday - Friday, 14:00-22: hours a week)
Key Responsibilities:
* Building good working relationships across departments such as Customer Accounts Admin and HR in order to resolve queries in an efficient and timely manner.
* Completing employee timesheets, checking for accuracy, chasing and challenging where discrepancies arise and submitting to payroll in a timely manner.
* Produce daily reports both internally and externally as required such as: KPIS; WIPs; Activity Logs; Shortages; Failed Deliveries; Incorrect Quantities.
* Understand colleague and customer requirements and your role to enable these requirements to be met
* Acting as a first point of contact for incoming warehouse queries
* Manage stock movement and transfers via WMS
* Gather data to deal with PO issues when required
* Keeping the warehouse holiday calendar up to date to assist with planning
* Booking deliveries and liaising with the security gatehouse to resolve any delivery or departure queries.
* Ensure all paperwork is generated and provide necessary information to the relevant parties
* Maintain accuracy of warehouse management system
* Ensure all work is completed to a high standard, eliminating need for rework and/or changes
* Closely monitoring data entry, flagging issues and escalating to operations management where appropriate.
* Preparing pick sheets and labels, distributing and reporting any pick sheet errors.
* Investigating any stock discrepancies within remit and escalating to the stock team where required
* Adhere to all policies, procedures and Health & Safety requirements
* Perform any other admin duties as required
* Multi skill across job role and customers to provide cover for colleagues when required.
What You Bring:
Knowledge & Skills
* English GCSE at grade C or above
* Maths GCSE at grade C or above
* Microsoft Excel (intermediate at a minimum)
* Microsoft Word
* Warehouse Management Systems
* Strong analytical skills and an eye for accuracy is paramount.
* Problem solving
* Able to work with minimal to no supervision