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Technical administrator (x2 roles available)

Kettering
Permanent
Interaction Recruitment
Technical administrator
Posted: 30 March
Offer description

Overview

Reference
AXB2026011 Salary
£25,000 - £27,000/annum Job Location
- United Kingdom -- England -- East Midlands -- Northamptonshire -- Kettering Job Type
Permanent Posted
Friday, March 27, 2026

Technical Administrator (x2 roles available)

Location: Wyndham Way, Kettering, NN16 8SD
Hours: 37.5 hours per week
Salary: From £25,000 – £27,000

Interaction Recruitment is working on behalf of our client to recruit x 2 Technical Administrators to join their Module C2/D Team within a busy and growing PPE Certification department.

About the Department

Our client’s PPE Certification team operates across the UK, Ireland, Sri Lanka, Finland, Turkey, and China. The team is responsible for the technical assessment of Personal Protective Equipment (PPE) against both EU and UK regulations.

This is a highly regulated environment, operating within a robust ISO 17065 accredited Quality Management System (QMS).

The Role

As a Technical Administrator, you will play a key role in supporting certification processes, particularly within Module C2 (Check Testing) and Module D (Auditing) activities.

You will be responsible for coordinating customer projects, maintaining accurate records, and ensuring smooth communication between internal teams, customers, and external partners.

Key Responsibilities

1. Respond to customer enquiries accurately and professionally within agreed timeframes
2. Coordinate annual customer compliance projects from start to finish
3. Track and update progress of all customer work
4. Provide regular updates to customers and internal stakeholders
5. Liaise with internal departments and external subcontractors to arrange testing and audits
6. Carry out general administrative tasks including project creation and sample booking
7. Develop a technical understanding of customer products and certification services
8. Gain knowledge of quality management systems and auditing processes
9. Ensure all data is accurately recorded within the company CRM system

About You

Essential Requirements

10. GCSEs (or equivalent) in Maths, English, and a Science (Grade A–C / 4–9)
11. Confident, proactive, and self-motivated
12. Highly organised with strong attention to detail
13. Naturally inquisitive with strong problem-solving skills
14. Ability to prioritise and manage multiple tasks effectively
15. Excellent interpersonal and communication skills
16. Proficient in Microsoft Office (Word, Excel)

Desirable Skills

17. Experience in auditing or compliance environments
18. Knowledge of PPE certification processes
19. Experience using database/CRM systems (e.g., Dynamics)
20. Understanding of Quality Management Systems (QMS)

Benefits

21. 25–30 days annual leave (dependent on service)
22. Life assurance
23. Group personal pension plan
24. Income protection
25. Free on-site parking
26. Flexible working hours

Important Dates

Closing Date: Thursday 9th April 2026
Interview Date: Tuesday 21st April 2026 (on-site)

INDKTT

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