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Commercial account handler

Glasgow (Glasgow City)
Idex Consulting
Commercial account handler
Posted: 19 January
Offer description

Job description

A highly regarded national insurance brokerage is expanding its Glasgow commercial team and is looking to appoint an experienced Commercial Insurance Broker from a broking background only.

This firm continues to attract high-calibre professionals from across the Scottish market - particularly those looking for long-term career stability, genuine autonomy, and a business that still values relationships over process.

The Business

This is a brokerage known for combining scale and market influence with a local, people-led culture. Despite its size and reach, the business operates on a decentralised model, giving teams real ownership of clients, decisions, and careers.

Key strengths include:

1. Strong, long-standing insurer relationships and market credibility
2. A consistent track record of organic growth
3. Low attrition and high internal promotion rates
4. A culture that rewards contribution, not politics

People join this firm because it offers the security of a major player without the bureaucracy that often comes with it.

The Role
As a Commercial Insurance Broker, you will:

5. Manage and service a portfolio of mid-market commercial clients
6. Work across a broad range of sectors including technology, construction, charities, manufacturing, renewables, professional services, and food & drink
7. Handle renewals, MTAs, and day-to-day client servicing with a strong focus on quality and retention
8. Support Account Executives with presentations, insurer negotiations, and client meetings
9. Play a key role in delivering a high-touch, relationship-driven service model
10. Use Acturis as the core broking platform (experience preferred)

This is a true broking role, offering variety, responsibility, and exposure to well-structured commercial risks.

About You
You'll be well suited to this role if you:

11. Have experience in commercial insurance broking (broker background essential)
12. Are comfortable managing clients and insurers directly
13. Have solid technical knowledge across commercial classes
14. Enjoy working in a collaborative, professional team environment
15. Value flexibility and hybrid working, while still engaging with the office and wider team
16. Are based in or within commutable distance of Glasgow

What's in It for You?

17. Competitive salary (circa £45,, depending on experience) plus benefits
18. Hybrid working - typically 2 days per week in the office
19. A business that invests properly in its people and promotes from within
20. Clear, achievable career pathways without needing to move firms
21. Exposure to high-quality clients and a respected market brand
22. A stable, growing platform where people build long-term careers

Recruitment Process

The process is straightforward and well supported:

23. Initial confidential discussion with IDEX to walk through the role and business in detail
24. Two concise interviews with the hiring firm
25. Full interview preparation and guidance throughout

Need help polishing your CV? IDEX can support with that too.

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