We are looking for an enthusiastic and friendly Jewellery Sales Associate to join our Edinburgh team, based at our stunning two-floor jewellery shop on Hanover Street, just off Princes Street.
The successful applicant will provide excellent customer service, assisting customers with jewellery purchases and special orders, answering enquiries, and providing after-sales care. This is a permanent, part-time position, negotiable 3-4 days per week. The ideal candidate will be time-flexible, and the position will include working weekends on a rota basis and providing holiday cover.
We value our employees and pride ourselves on offering a fun, positive and supportive working environment. We provide training, a generous wage and commission structure, company pension and holiday entitlement (based on length of service), and a fantastic staff discount.
Responsibilities
* Meet & greet customers
* Assist customers with enquiries and purchases
* Accurately handle orders, refunds and VAT-related sales
* Complete customer orders and jewellery repair forms
* Clean and maintain the shop, jewellery, and other shop goods
* Assist with shop stock orders
* Assist with end-of-day sales reports and reconciliations
Knowledge & Experience
Essential
* Customer-focused, taking pride to always give excellent customer service.
* Excellent communicator with excellent organisational skills.
* Accurate and self-motivated, taking pride in work and appearance.
* An aptitude for working as part of a team, adapting to challenges as they arise.
* Good IT skills.
* Flexibility to work weekends and holidays as required.
Desirable
* Experience in jewellery sales, design or manufacture would be advantageous.
Qualifications & Achievements
Desirable
• A jewellery-related qualification from an approved body.
Find out more at https://sheilafleet.com/pages/job-vacancy-edinburgh-sales-associate