Search are currently working for a business based in Bradford who are looking for a finance administrator to join the business on a 6 month fixed term contract with the potential to go perm!
Job Duties:
Review mailbox for mid term cancellation queries, validating requests pre partial refund rules
Checking customer service excel files and lock financial transactions for future direct debits
Calculate and communicate detailed refunds
Recharge dealers for commission included in calculations; send documents and post collections to business partner
Post all relevant transactions with correct general ledger codes
Answer customer and dealer calls regarding mid-term cancellations and direct debit issues
Handle direct debit rejections, record failures, and process related correspondence per procedure
Contact customers about unpaid debt for collection or necessary write off
Escalate any issues to senior management Successful candidate will possess:
Excellent customer service skills
Attention to detail
Ability to work as part of a team
Excellent communication skills
Microsoft proficient Whats on offer:
Paying £23930
Monday to Friday - 08:45 - 17:00
25 days holiday - plus banks
Free on site parking
Hybrid working after 8 weeks training 3 days at home 2 in the office
Pension matchedSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age