Junior IT Support Technician - Preston - £25,000-£27,000
This is a fantastic opportunity for someone already in a 1st line support role or a recent IT graduate/apprentice who’s eager to take the next step in their career. Whether you're looking to get more hands-on with a broad range of technologies or keen to develop your technical skills in a real-world environment, this role offers a great foundation for growth.
The position sits within a small, close-knit team where collaboration and knowledge sharing are part of the culture. The company prides itself on offering a healthy work-life balance, with flexible working hours, supportive leadership, and real opportunities for progression as you build experience.
Key Responsibilities:
* Provide first-line technical support both remotely and on-site at client locations.
* Set up, configure, and maintain hardware such as desktops, laptops, and printers.
* Support Microsoft 365, Windows operating systems, and basic networking infrastructure.
* Troubleshoot user issues and escalate when necessary.
* Assist with setting up user accounts, software installations, and system maintenance.
* Work alongside senior engineers on small projects and technical rollouts.
Key Experience/Skills:
* Some prior experience in an IT support/helpdesk role is desirable but not essential.
* A qualification in Computer Science, IT, or similar (degree, apprenticeship, or equivalent) is also desirable.
* Strong interest in technology, possibly with some coding knowledge or home projects.
* Excellent communication skills and a customer-focused mindset.
* Full UK driving licence preferred (due to on-site visits).
What’s on Offer:
* Flexible working hours and a strong focus on work-life balance.
* A varied and dynamic role with exposure to a broad tech stack.
* Supportive team culture with ongoing training and mentorship.
* Real opportunities for career progression as skills and experience grow.
* Friendly and collaborative environment where contributions are valued.
* Opportunity to make a real difference through your work.
If you are interested, please apply now.