Purpose of the role
Reporting to the Head of IT, this role involves assisting with the development and maintenance of IT applications for Phoebe Philo Ltd, ensuring that the applications are user-friendly, effective, cost-efficient, secure, and compliant.
Responsibilities
* Collaborate with all departments to understand their requirements and implement suitable technology solutions, including:
* Optimise front-end ecommerce stack in collaboration with the digital team to ensure resilience, security, and compliance.
* Enhance Airtable solutions to support the company's design and development processes.
* Work with finance to optimise systems for accounting, reporting, online payments, VAT, and payroll.
* Coordinate with logistics to improve systems for carrier management, shipping labels, and returns.
* Collaborate with sustainability and production teams to track sustainability data.
* Ensure system integrations, including middleware, are optimised, resilient, secure, and compliant.
* Manage relationships with partners and contractors to support technology requirements.
* Provide guidance and training on systems and platforms to internal teams.
* Maintain operational reliability, security, and compliance of technology services in line with best practices and laws such as GDPR.
* Drive collaboration across teams for smooth technology rollouts.
Qualifications, Skills, and Experience
* Degree in Computer Science or demonstrable experience.
* 3-5 years of experience in technology roles within fashion, preferably luxury, with e-commerce and product support experience.
* Experience in start-up or scale-up environments, capable of evolving technology stacks through growth stages.
* Knowledge of current and emerging technologies, application development, and relevant suppliers/partners.
* Experience with systems such as Shopify, Hubspot, Avalara, Global-E, JOOR, Brightpearl, Airtable, Microsoft Business Central, Concur, SDI, and no/low-code platforms like MAKE.
* Ability to lead technology projects to meet business objectives.
* Strong problem-solving, decision-making, and communication skills, with the ability to explain technical concepts to non-technical stakeholders.
* Leadership and interpersonal skills to build trust and credibility.
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