Job Req Number: 95022
Time Type: Full Time
BRIEF OVERVIEW:
We currently have a vacancy within DSV Road's Fareham location for Operations, Channel Islands Imports/Exports.
Main purpose of Job:
Reporting to the Branch Manager, the successful candidate will be responsible for managing customer requirements for the safe and efficient transport of cargo to and from the Channel Islands. This role involves ensuring compliance with DSV's operational procedures and statutory requirements, including Health and Safety, to satisfy clients and support company profitability. Based in Fareham and working within a close team, responsibilities include accepting and processing export and import bookings, liaising with shipping companies, customs, and other DSV offices to ensure smooth freight transport. Knowledge of freight forwarding, international shipping, and customs clearance is advantageous.
Key Tasks:
1. Communicate professionally with customers to fulfill quotations and traffic requirements according to their booking instructions.
2. Liaise with DSV and agent offices in the UK and abroad, reporting discrepancies or specific requirements.
3. Ensure compliance with legislation in all operational areas.
4. Operate within all agreed procedures and statutory requirements, maintaining a safe working environment.
5. Coordinate with approved hauliers for cargo transport, confirm equipment availability, and agree on prices to maximize cost-effectiveness.
6. Prepare accurate documentation for warehouse, haulage, distribution, and shipping departments for cargo loading and unloading.
7. Perform general administrative tasks such as invoicing, filing, handling queries, and claims, and checking costs as per departmental standards.
8. Communicate effectively via various channels with internal and external stakeholders as per operational procedures.
9. Plan collections and deliveries to meet customer needs efficiently, utilizing resources effectively.
10. Stay informed about and adhere to transport and customs regulations to ensure statutory compliance.
Skills and Competencies
* Excellent IT skills
* Experience in a similar freight forwarding role
* Strong communication skills with colleagues and external customers
* Knowledge of legislative and operational compliance
What we can offer you
* A role in a successful, dynamic company
* Opportunity to work in an international business environment
* Part of a performance-driven team
* Competitive salary
* Career advancement prospects
* Professional working environment
About DSV
DSV is a leading global transport and logistics company with over 56,000 employees worldwide. We are committed to sustainability, diversity, and integrity, fostering a culture of collaboration and transparency. Join us to be part of a talented team dedicated to delivering exceptional customer service and high-quality logistics solutions.
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