About the role
We are currently recruiting for a Customer Service Supervisor to join our team in Cityside Retail Park, Belfast. This is a permanent, part‑time role, working 30 hours a week and will require flexibility to work shifts in the daytime, evenings and at weekends.
Key responsibilities
* Be passionate about delivering exceptional customer service
* Ensure colleagues demonstrate the appropriate behaviours in the checkout area
* Provide colleagues with the appropriate skills and knowledge
* Be highly visible and approachable to customers and colleagues
* Operate and deliver processes that ensure the store meets all legal requirements
* Merchandise the store to provide a welcoming customer environment that also delivers sales and profitability
* Protect and safeguard the company assets
Essential qualifications
* Experience supervising/managing a small team in a fast paced retail environment
* Strong numerical and problem solving skills
* A flexible approach and a ‘can do’ attitude
* The ability to think on your feet
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
#J-18808-Ljbffr