Job Title:Rent Officer Location: Civic Centre, Harlow Salary: £37,280 - £39,152 per annum, Grade 11 Job Type: Permanent - Full Time, 37.5 hours per week Closing Date: 14/09/2025 About the role: Are you a motivated professional looking for an opportunity to make a positive difference to the lives of Harlow tenants and their families? Harlow Council is on a mission to transform Harlow's housing. As a specialist Rent Officer you will be responsible for monitoring and managing rent arrears and other housing debts within a ward-based patch, communicating with customers and taking appropriate action in line with the Councils procedures to reduce and recover debts owed. Responsibilities: Within the role you will be directly responsible for service delivery of: Rent and Service Charge recovery Former Tenant debt recovery Tenancy EnforcementAbout you: You will possess good communication and administrative skills, be IT literate and able to demonstrate an ability to work within a busy and demanding environment. Proven housing management experience of working in social housing or the voluntary sector and a qualification in housing or a related subject would be advantageous. You will also be familiar with relevant housing and landlord and tenant legislation and have a good understanding of welfare benefits and money management skills, with a clear understanding of equality issues in relation to service deliv...