About the role
Want a role where you can make a real, visible difference to local communities?
You’ll play an important part in supporting the Housing Officer and the wider team to deliver a high-quality estate management service. This is hands-on, meaningful work helping to ensure that residents on our estates feel supported, listened to, and able to enjoy a good quality of life.
You’ll show, through your approach and actions, that you genuinely care about our residents. Their views and priorities will shape how you support the delivery of excellent services across our neighbourhoods.
The role includes visiting customers in their homes, so you’ll need to be comfortable moving around our estates independently and confidently.
Who we’re looking for
You’ll be a great fit if you:
* Understand the purpose of social housing and value the role of the third sector in supporting diverse communities, including those experiencing social or financial exclusion.
* Have administrative experience or similar experience that shows you can stay organised and manage multiple tasks at once.
* Bring a positive, can-do attitude and are committed to working in a busy, customer-focused environment.
About Plymouth Community Homes
We are the city’s largest social housing association, providing over 16,000 homes for more than 35,000 residents and we’re growing. With a strong people-first culture and a commitment to quality, we work hard to deliver well-managed homes and great services for our communities.
What we can offer you:
* Flexible working opportunities including flexi-time and hybrid working
* Excellent pension scheme with a high level of employer contributions
* Free, fully equipped onsite gym and changing facilities.
* The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
* Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
* Free Employee Assistance programme, including free counselling
* Free annual flu vaccination
* Cycle to Work scheme
* The opportunity to work in a beautiful and vibrant part of the Southwest
* We support digital working with modern devices/smart phones
* It's fun to work here- we have dress down Fridays, company quizzes, and lots of charity events throughout the year
* Our modern and spacious offices are right on a bus route, and just three miles from the city centre
* We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks and Tim Hortons
To Apply:
If this sounds like the right opportunity for you, select Apply and complete our form. Remember to refer to the person specification to show how your skills, knowledge, and experience meet the role requirements.
For an informal conversation, contact:
Leah Sanderson, Senior Housing Officer 01752 388064
* This post is not suitable for job share.
* If you are an apprentice, please let the Learning & Development team know you intend to apply.
Shortlisting Date: 5th January 2026
Interview Date:13th January 2026
We are a committed Equal Opportunities employer and welcome applications from talented people of all backgrounds.
Living and Working in Plymouth