Role: Commercial Data Coordinator
Location: Bournemouth
Reference: HOB1152088
Creativity is Hobbycraft’s reason for being, so when you join our fantastic team, you will be surrounded by like-minded imaginative people. We believe that working together and embracing new and innovative ideas are the best way to make our colleagues feel part of something.
Commercial Data Coordinator - Hobbycraft Head Office, BH23 6HG
This is a full-time role, working 37.5 hours. Our core business hours are Monday to Friday – 10am to 3pm with a flexible approach to start and finish times
Our hybrid working model is 3 days in the office, 2 days working from home
Key Purpose of Role
Integral part of ensuring data accuracy across the business. Act as gate keepers of data integrity on the system. Providing an accurate and efficient service in the maintenance of all products throughout their lifecycle. Assist the Buyers in the active management of all functions within product categories. This role is an admin-based role and does not require SQL or programming knowledge. The majority of the workload is completed via Excel.
Key Accountabilities
* Validate and uploading New Line information into Navision database
* Act as the gatekeeper to all product information in Navision database during its lifecycle -creating, importing and maintaining as appropriate
* Coordinate and implement all promotional activity ensuring promotions land accurately and to agreed CPA
* Responsible for maintenance and accuracy of cost and retail price changes
* Responsible for coordinating in store Point of Sale with marketing
* Provide Waste Packaging and WEEE returns through accurate data collection
* Support Quality Control Manager with maintenance of testing and Data Safety sheets
* Assist Finance team with invoice queries by liaising with buyers and suppliers
* Assist with set up on Navision database for new store openings to agreed CPA
* Act as a User Acceptance Tester for any development to Navision as appropriate
* Work collaboratively with Operations, Customer Services, Retail Assist, Marketing, Trading Team and Distribution Centre to resolve all queries as appropriate
* Attend cross functional meetings raising concerns, taking notes and actions
* General admin and screening calls
* Ad-hoc duties as required by the Company
Essential Skills
* Intermediate Excel skills – including a good understanding of V Look up function
* Excellent verbal and written communication skills
* Able to demonstrate a keen eye for accuracy and detail in all aspects
* Able to adapt to managing fast changing priorities and show a high level of flexibility in attitude towards all tasks
* Able to demonstrate strong stakeholder management skills, developing collaborative relationships with internal and external stakeholders
* Able to demonstrate a proactive approach in identifying issues and resolutions
* Retail experience is helpful but not essential
About our benefits
• Competitive Salary
• Colleague Discount Card for Hobbycraft Stores and Haskins
• Free Onsite Parking
• EV Charging Point
• Free Hot Drinks
• 33 days holiday inclusive of Bank Holidays with an increase each holiday year
• Birthday Day Off
• Hybrid Working
• Company pension contribution – up to 4% contribution
• Employee Assistance Programme provide by Retail Trust
• Cash Health Plan with Health Shield
• Contribution towards eyesight test and glasses
• Subsidised gym membership
• Cycle to Work Scheme
• Long service awards and gifts
• Continuous training, development, and performance management
• Colleague Wellness Programme
• A creative working environment
• Colleague Social Events throughout the year including Summer and Christmas events
We are completely committed to supporting anyone with a disability in applying for our vacancies. If you have a disability and require support throughout our recruitment process, you can contact us at and let us know what adjustments you may need.
At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.
Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.