Overview
Join to apply for the Technical Support Manager - LHC role at WPA (Welsh Procurement Alliance)
Are you a proactive, detail-oriented professional with a passion for the built environment and project support? We're searching for a dynamic field based Technical Support Manager for the Midlands area within our LSE region who thrives on supporting the intricate details of construction processes while providing crucial support for project success. If you're ready to bring your expertise to a role that combines the best of both worlds, join our team and be an essential part of our mission to deliver quality solutions and enhance communities.
As the Technical Support Manager, you\'ll play a vital role in delivering added value services to our clients. Collaborating with the whole LSE team, this is a fantastic opportunity to add real value to our work through being responsible for the successful delivery of technical added value support service across the region.
In this role the successful candidate will bring their skills and experience of dealing with people in person, building and maintaining professional relationships within a highly customer focused team. With knowledge of regulated procurement of goods/services relating to the Public Sector and experience of managing building/construction projects from site feasibility through to building completion, the successful candidate will understand construction and project management techniques and have experience in using CRM systems or similar databases.
A knowledge of the social housing and local authority sectors within England is highly desirable.
Responsibilities
* Deliver technical added value support services across the region in collaboration with the LSE team.
* Build and maintain professional relationships with clients in a customer-focused environment.
* Apply knowledge of regulated procurement of goods/services relating to the Public Sector.
* Manage building/construction projects from site feasibility through to building completion; apply construction and project management techniques.
* Use CRM systems or similar databases to track activities and outcomes.
Benefits
* A competitive salary and an exceptional benefits package including:
* Car allowance of £5,740 pa paid monthly
* Very generous employer contribution to pension
* Wellbeing allowance of £300 pa via a portal
* Discretionary annual bonus
* 34 days holiday plus bank holidays, with the option to buy up to 5 additional days
* 36-hour work week
* Birthday leave (1 day)
* Private Medical Insurance and Health Cash Plan after probation (taxable benefit)
* Enhanced maternity and paternity pay (after 1 year of service)
* 10 days per year ‘work from anywhere’ opportunity
* 1.5 days personal volunteering leave and team volunteering opportunities
* £1000 pa individual training budget and development support (after probation)
* Cycle to work scheme and employee discounts
* Long service awards
* Option for a sabbatical of up to 1 year, after 5 years\' service
* Employee Assistance Programme
Qualifications
* Experience dealing with people in person and building professional relationships within a customer-focused team.
* Knowledge of regulated procurement of goods/services relating to the Public Sector.
* Experience of managing building/construction projects from site feasibility through to building completion.
* Understanding of construction and project management techniques.
* Experience in using CRM systems or similar databases.
* Desirable: knowledge of the social housing and local authority sectors within England.
Location: Midlands area, England
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