Overview
Reports To: Field Supervisor or General Manager
Status: Full-time, Regular position
Location Name: Midland Air Service Center
Location Address: Lexington, South Carolina
Join the team of experts and realize your true potential!
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
What Do We Offer You as a Service Experts Employee?
Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.
Service Experts Company Perks and Benefits for YOU
* Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
* Our Top Technicians earn over $90,000
* Generous PTO provided
* 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
* 29 paid days off after your 2nd year of employment
* Advancement and career-growth opportunities across the U.S.
* Company-sponsored Medical, Dental, and Vision Insurance programs
* Company-provided smart phone, tablet, uniform plan, and tool replacement program
* Internal Training Academy
* Best-in-class 401(k) Retirement Savings Plan with company matching contributions
* Company-paid employee Life Insurance
* Short-term and Long-term disability insurance options
* Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Position Summary
Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Oversees the work of Install Helpers to ensure work is performed correctly. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Key Responsibilities
* Works under minimal supervision to install HVAC equipment and accessories in the customer’s home
* Installs heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in accordance with company requirements and manufacture specifications. As needed, performs limited diagnostics.
* Designs, fabricates, and installs various ducts and duct fittings as required
* Performs start-ups on air conditioning and heating systems and other components
* Delivers excellent customer service and sustains high levels of customer satisfaction
* Promotes products and services to the customer and calls Sales and Service Coordinator with specifics on replacement product sales leads
* Responsible for delivery and removal of equipment needed to complete the installation work
* Ensures company property, vehicles, and tools are properly used, maintained, and accounted for
* Completes all paperwork neatly and accurately, and collects payment from customer
* Represents the company professionally, honestly, and ethically in all business matters
* Keeps installation vehicles clean and neat inside and out
* Follows standard procedures and ensures vehicle is stocked, returns defective warranty parts, and orders/replenishes stock as needed
* Performs similar/other duties as needed or assigned
Health & Safety Roles and Responsibilities
* Reports unsafe acts, conditions and hazards to direct supervisor/manager
* Reports contravention of legislation or company policy to direct supervisor/manager
* Corrects substandard acts or conditions within area of control
* Uses and maintains appropriate PPE as prescribed
* Never removes safety guards or clothing prescribed to be in place
* Complies with general company rules and procedures
* Operates devices or equipment as prescribed
* Participates in safety initiatives, teams, or committees
* Reports injuries or incidents as prescribed
* Provides input on developing safety initiatives to eliminate exposure
* Does not perform acts that may endanger others
* Does not engage in pranks or rough behavior
* Works in compliance with applicable legal requirements
Desired Skills and Qualifications
* High school diploma or GED with additional training and 2 to 5 years’ experience in HVAC with technical training certification
* Must possess all valid licensing or certification as required by laws for the work area
* EPA and safety certifications required
* Knowledge of the fundamentals of HVAC equipment and related accessories
* Proficient at installing HVAC equipment and related accessories without supervision
* Knowledge of duct work layout and installation requirements
* Proficient mechanical aptitude and ability to operate tools and equipment
* Proficient and able to operate company vehicle to perform installations
* Reading wiring diagrams and basic troubleshooting of electrical, refrigerant, and duct systems
* Effective communication and time-management skills
* Valid driver’s license with acceptable driving record
* Flexibility to work hours and on-call shifts as needed
* Ability to stand, walk, climb ladders, access attics/basements/crawl spaces
* Ability to work in varied environmental conditions
* Ability to safely climb ladders with tool belt
* Vision requirements for close and distance vision
* Ability to lift up to 75 pounds and carry up to 50 pounds
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com
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