Retail Assistant - Urgently needed for Halstead shop
Volunteering at St Helena
We ask that all volunteers are sympathetic to and be able to project the philosophy, visionand values of St Helena.The benefits of being a St Helena volunteer include:
* The opportunity to develop new and existing skills and gain experience in the workplace
* The opportunity to make new friends in your local community
* The satisfaction of knowing you are making a difference to people facing incurable illnessor bereavement
* Full support of a specified line manager within a dedicated team
* Volunteering has been proven to help improve mental health and wellbeing and istherapeutic by keeping you active
* Regular news and updates about what’s happening at St Helena so you feel part of theteam
* Gives you a sense of purpose – the feel good factor!
Role summary
To work as part of a team and assist the shop manager to maximise income from the sale of donated goods.
Main duties of the role
Signing customers up to Gift Aid scheme & inputting gift aid data if required
Preparing donated goods for sale
Ensuring recyclable goods are put in appropriate place
Pricing as outlined by the shop manager
Display and merchandising (may include transferring items from one display to another)
Stock control
Sort donated goods (this will include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books)
Light cleaning duties and using an iron or steamer to press donated clothes
Training & supervision
All required training, including till operation, gift aid and health and safety will be provided.
Skills
Knowledge & experience required
* Some customer service experience would be advantageous
* Ability to remain calm while listening to a customer complaint
* Ability to handle cash
* Previous experience of working or volunteering in a retail environment desirable
* Ability to use electronic tills and devices
Personal attributes
* Passionate about St Helena
* Personable and approachable
* Reliable, trustworthy and flexible to meet the demands of the business
hours by arrangement with shop manager to coveropening hours Monday to Sunday
Location
This opportunity is available in: Braintree
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