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Patient pathway co-ordinator - internal only

Swansea
Swansea Bay University Health Board
Posted: 9 August
Offer description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD.

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING.

An exciting development opportunity has arisen within the Patient Pathway Team to support the Patient Pathway Performance manager in the delivery of the Referral To Treatment targets and Service and Financial Framework targets.

Main duties of the job

The successful candidate will be expected to liaise with staff groups across the Health Board on behalf of the Surgical Specialties Directorate, providing and receiving routine information and distribution to relevant staff.

To be responsible for highlighting and communicating any risk of breaches to clinicians and managers to enable further action to be taken.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organization.

You might be a nurse or doctor, maybe you specialize in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

Person specification

Qualifications & Knowledge

Essential criteria

1. Educated to Vocational Qualification Level 3 or able to demonstrate the equivalent level of knowledge, skills and experience.
2. Qualifications in word-processing, spreadsheet, database and desk-top publishing or able to demonstrate the equivalent level of knowledge, skills and experience

Desirable criteria

3. ECDL qualification
4. Competent in using WPAS
5. Understanding of Referral to Treatment Rules

Experience

Essential criteria

6. Experience in Information Analysis
7. Competent user of Microsoft Office
8. Experience in the management of waiting lists

Desirable criteria

9. Experience of working with Multi-disciplinary teams
10. Experience of working in a similar NHS environment

Other Criteria

Essential criteria

11. Reliable, well organised with ability to use own initiative and prioritise own workload.
12. Ability to work under constant pressure in a busy environment
13. Methodical
14. Self-motivated and a team player

Aptitude and abilities

Essential criteria

15. Excellent communication and presentation skills
16. Ability to communicate often complex, highly sensitive & contentious information
17. Numerate and confident with figures
18. Attention to detail
19. Ability to work under constant pressure in a busy environment

Desirable criteria

20. Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.

Employer certification / accreditation badges

Applicant requirements

Welsh language skills are desirable

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