Role: Payroll Assistant
Location: Plough Lane, Herefordshire
Contract Type: Full-Time / Permanent
Client: Anonymous Public Sector Organisation
Salary: DOE + benefits
We're currently supporting a long-standing public sector organisation in their search for a Payroll Assistant to join their Employee Services team. The role is central to ensuring accurate, timely payroll and pension processing for a variety of public clients including councils, schools, NHS organisations and local government.
This is a service-driven role where attention to detail, clear communication, and strong organisation are essential. It would suit someone with some prior experience in payroll, pensions or HR administration, ideally within a public sector or education context.
Key Responsibilities
* Process payroll accurately and in line with statutory timelines
* Handle queries from internal stakeholders, managers and employees
* Maintain employee records and ensure correct application of tax, NI, pensions (LGPS, Teachers, NHS etc.)
* Support the reconciliation of HMRC and pension contributions
* Assist in producing contracts and handling employment changes
* Help ensure the BACS payroll and third-party payments are executed on time
* Provide support with payroll audits and data integrity
* Ensure compliance with PAYE, pensions and statutory payroll rules
* Continuously seek ways to improve processes and documentation
* Collaborate closely with HR, schools and client contacts
What You'll Need
* Previous experience in payroll or HR administration (ideally public sector or education)
* Basic understanding of PAYE, tax codes, NI, and statutory pay (SSP, SMP, etc.)
* Familiarity with pensions (Teachers’ Pensions, LGPS or NHS schemes ideal)
* Strong Excel and IT skills
* Excellent attention to detail and communication skills
* A customer-first mindset with the ability to manage confidential data
* Team player, willing to flex and support others during peak periods
Desirable Qualifications
* 5 GCSEs including Maths and English (Grade C/4 or above)
* CIPP Payroll Technician Certificate or working towards this
This is a great opportunity for someone looking to grow in a stable, respected public sector organisation. You’ll be part of a friendly, collaborative team that values accuracy, service and a shared commitment to delivering for the wider community.