A leading global investment management firm is seeking a Lead IT Engineer to become the trusted technology partner for its London operation.
This is a highly visible role supporting senior stakeholders within a fast-paced, high-performance environment. You'll be responsible for delivering an exceptional technology experience, combining hands-on support, Microsoft infrastructure ownership, endpoint management, and executive-level user engagement.
This is not a traditional ticket-queue role. The successful candidate will be trusted to take ownership of the environment, solve problems independently, and act as the go-to technology expert across the business.
The Role
You'll support a sophisticated Microsoft environment while working closely with senior business users, ensuring technology remains secure, reliable, and operating at the highest standard.
Responsibilities include:
• Delivering 1st, 2nd and 3rd line support across desktop, infrastructure and end-user technologies
• Acting as a trusted technology partner for senior stakeholders and executive users
• Managing Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive
• Administering Entra ID, Active Directory, Group Policy and user lifecycle management
• Managing Intune, endpoint compliance and device deployments
• Supporting Windows and macOS environments
• Troubleshooting networking, VPN, Wi-Fi and connectivity issues
• Managing hardware refreshes, office technology and meeting room environments
• Supporting multiple UK locations through regular onsite visits
• Maintaining documentation, technical standards and security controls
• Driving continuous improvements across user experience and operational processes
Jot Title: Lead IT Engineer
Location: London | 5 Days
Salary: Up to £90,000 Per Annum (Basic)
Requirements
• Strong experience within an IT Engineer, EUC Engineer, Infrastructure Engineer or Systems Administrator role
• Experience supporting senior stakeholders and demanding user communities
• Strong Microsoft 365 administration experience
• Entra ID / Azure AD and Active Directory expertise
• Intune and endpoint management experience
• Excellent troubleshooting and problem-solving ability
• Strong communication and customer service skills
• Ability to work independently and take ownership
• Full UK driving licence
Why Join?
• Join a world-class investment management environment
• High level of autonomy and ownership
• Work directly with senior business leaders
• Broad exposure across infrastructure, support and modern workplace technologies
• Opportunity to shape and improve the technology experience
• Competitive salary up to £90,000
• Immediate start available
If you enjoy combining technical expertise with first-class user support and want to operate in a high-performance environment where technology and service matter equally, I'd be keen to speak with you