IMH Recruitment are seeking a dedicated Administrator Level 3 to join our client’s Taxi & Private Hire Licensing team in Leeds. This is a hands-on administrative role, supporting the licensing of taxis and private hire drivers and vehicles, ensuring the process runs smoothly, efficiently, and in compliance with legislation.
Key Responsibilities:
* Provide a welcoming, professional counter service to members of the public, drivers, and operators.
* Process new licence applications and renewals accurately, including cash and cheque handling and issuing receipts.
* Respond to enquiries via telephone, email, and letters.
* Ensure accurate input and tracking of applications within the licensing system (Uniform/iDocs).
* Undertake checks following ‘fit and proper’ and safeguarding procedures, including DBS verification.
* Maintain confidentiality when handling sensitive personal documentation (passports, bank statements, etc.) and adhere to GDPR.
* Assist with training, supervision, and mentoring of new or clerical staff.
* Contribute to management reports, policy development, and enforcement procedures.
* Work flexibly and collaboratively to meet service objectives and deadlines.
Essential Skills & Experience:
* Strong administration experience with data input, document verification, and attention to detail.
* Clean Enhanced DBS check required.
* Excellent customer service skills and ability to communicate effectively.
* Experience handling cash/financial transactions accurately.
* Knowledge of Microsoft Office and experience using information systems.
* Ability to work independently, prioritise tasks, and meet deadlines.
* Understanding of confidentiality, safeguarding, and GDPR requirements.
* Previous experience in licensing, local government, or a regulated environment is desirable.
Qualifications:
* English Language qualification equivalent to GCSE Grade C or at least one year’s relevant office experience.
* NVQ Level 3 Business Admin qualification or equivalent.
Hours & Pay:
* Monday to Friday (working hours confirmed at interview)
* £13.69 – £14.36 per hour.
* The contract length will be for a minimum 3–4 months.
Interested? Please apply with an up to date CV! For more information, please call the office on (phone number removed)