Barchester Healthcare is seeking an experienced and dedicated Administrator to join their team, playing a key role within the home's management team. This position involves managing Customer Experience elements alongside HR, Recruitment, Payroll, Finance, and supervising junior administrative staff.
Main duties of the job
The Care Home Administrator will promote a warm and welcoming environment, manage enquiries and showrounds, support resident and family feedback, assist with recruitment and payroll, provide guidance to employees, ensure secure storage of personal files, attend meetings, manage rotas, petty cash, and resident fund accounts, and offer staff development guidance.
About us
Barchester Healthcare is a leading provider of high-quality care homes in the UK, committed to respecting and valuing their team. It offers a rewarding environment with opportunities for career progression.
Job responsibilities
*This position is due to start Nov 2026* The Administrator will support the General Manager in ensuring the efficient operation of the home, managing Customer Experience, HR, Recruitment, Payroll, and supervising junior staff. The role requires a self-sufficient, professional individual with strong IT skills, excellent organization, and the ability to lead others.
Responsibilities include: Promoting a welcoming environment, managing enquiries and showrounds, supporting feedback, assisting with recruitment and inductions, preparing payroll, advising staff, securely storing files, attending meetings, managing rotas, petty cash, and resident funds, updating staff training and appraisals, and guiding staff development opportunities.
Must Have: Experience in a customer-facing role, involvement in HR and recruitment, high attention to detail, proficiency in Microsoft Office, and a CIPD qualification is beneficial.
Rewards and Benefits: Bonuses, referral schemes, retail and leisure discounts, access to medical specialists, counselling services, tax review, and staff lotteries.
Barchester is recognized as one of the best companies to work for in the UK, committed to respecting and valuing their team, with opportunities for development and progression.
Person Specification
Qualifications
* Experience in customer service, HR, recruitment, attention to detail, proficiency in Microsoft Office, CIPD qualification preferred.
Disclosure and Barring Service Check
This role requires a DBS check due to the nature of the position. Salary expectations will be discussed at interview stage.
#J-18808-Ljbffr